MONITORING OF EFFICIENCY OF FEEDBACK SYSTEMS USE ON THE BASE OF KHERSON STATE UNIVERSITY

Abstract

The article deals with solution of some problems connected to development of feedback services while surveying students on educational environment at a higher education institution. Our research was carried out by the Department of Informatics, Software Engineering and Economic Cybernetics of Kherson State University. During 6 years (2009-2015) in the mentioned above Department, students’ survey regarding their satisfaction with an educational process and lecturer’ assessment by students’ had been carried out. In the process of research, students from the 1st up to the 4th years of study of the Department of Informatics, Software Engineering and Economic Cybernetics were surveyed. All the respondents were divided into two groups: interested and disinterested ones during the survey execution. Introduction of the service "KSU Feedback" at Kherson State University on the base of the Department of Informatics, Software Engineering and Economic Cybernetics had a positive impact on creation of an educational environment where higher education institution is a corporation for serving the students.