DECISION MAKING IN INFORMATION TECHNOLOGIES GOVERNANCE OF COMPANIES

Abstract

The article deals with archetypes of information technologies governance, defined as rights and boundaries of responsibility of certain officials or internal departments in conditions of information communication environment of companies. It is offered to add traditional classification of archetypes of IT governance by archetype “Democracy”, which is characterized in accordance of a right to form input data relative to IT-decisions to users – company’s customers. The use of the archetype allows better promotion of new products, and in time-reacting to customer’s requirements to improve product quality and information services. The matrix of IT responsibility, preparation of which is aimed at standardizing of decision-making processes in IT companies, is presented. Drawing matrix of IT responsibility with the help of function performance of familiarization of managers at various levels with IT governance basics will facilitate coordination of their actions. Matrix is proposed to form at the annual planning of IT business processes.